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Wheelchair accessible tour supply · Hawaiʻi Island

Big Island tours with wheelchair access

Request rates and availability Vehicle specifications
  • Automated ADA compliant ramp
  • Power chairs and scooters
  • One wheelchair plus five passengers
  • Island wide coverage

The tours

Two tours, both fully wheelchair accessible

Every stop on both tours has been surveyed by us for ramp friendly parking, step free approaches and accessible restrooms.

Rainbow Falls dropping into its pool, seen from the shaded overlook in morning light

East side · waterfalls, bay and gardens

Hilo Tour

Waterfalls, the Hilo Bay tide pools and the gardens, on short drives and hard surface throughout.

  • Rainbow Falls (Waiānuenue). A level paved approach runs from the parking area to the main viewing platform with zero steps. Best light is before 10 a.m.
  • Carlsmith Beach Park, Hilo Bay. Spring fed tide pools that run unusually clear, with honu often resting close in. Paved parking and lawn reach the water’s edge, so guests view the pools without leaving hard ground.
  • Botanical gardens. Flat paved paths through tropical planting, with benches and shade along the route. Chosen on the day to suit the weather and your timings.
Stops and access notes
A visitor in a wheelchair watching a lava fountain from a stone-walled viewpoint at Kīlauea

Hawaiʻi Volcanoes National Park · four or eight hours

Volcano Tour

Four hours in the national park, or eight that adds lava fields, a black sand beach and our Kalapana center.

  • Four hour. A general tour of Hawaiʻi Volcanoes National Park. Caldera overlooks, the steam bluff and Devastation Trail, all on paved surface, with accessible restrooms built into the route.
  • Eight hour. Everything in the four hour tour, then out across the lava fields with a meal stop, a black sand beach, and our own visitor center standing on the lava field at Kalapana.
Stops and access notes
Full stop list and access notes

Capability

One vehicle, fully converted, island wide

A 2025 Ram ProMaster with a fully automated, ADA compliant wheelchair ramp. Guests board seated in their own chair or scooter. No transfer is required at any point.

  • Fully automated ramp. Deploys at the touch of a button and takes power chairs and four wheel scooters.
  • High roof. Guests remain upright for the full drive, including cross island days.
  • One wheelchair passenger plus up to five additional passengers in the same vehicle.
  • Companion seating so traveling caregivers stay with the guest.
  • Unmarked and tinted. Presents as a private van in a hotel or pier forecourt.
Full specifications
A guest on a red mobility scooter boarding the van on its deployed wheelchair ramp
The ramp deployed in an accessible parking stall.
1Wheelchair passenger
5Additional passengers
2025Ram ProMaster

Booking process

Five steps from enquiry to invoice

All pricing stays between your business and ours, and all commercial contact runs through your operations desk.

  1. You send the brief

    Date, itinerary, guest count, and the guest’s mobility equipment type, width and weight.

  2. We confirm feasibility

    Availability plus an access assessment for every stop on your list, normally the same working day.

  3. Written net quote

    Hours, distance, inclusions and total, quoted net to the trade.

  4. We run your itinerary

    Your stops, your timings, your branding. Guide seat available on request.

  5. Post trip report

    A short note to your operations desk on anything that affected access on the day, followed by our invoice.

Operator questions

Common questions from trade partners

How many passengers can you take?

One wheelchair passenger plus up to five additional passengers, traveling together in the same vehicle. Companions, caregivers and your own guide all count toward the five.

Will you follow our itinerary and timings?

Yes. On overflow and charter bookings we run your stop list to your schedule and return inside whatever buffer you specify. For port days we apply a conservative all-aboard buffer as standard and confirm it in the quote.

What equipment can the vehicle take?

The ramp is fully automated and ADA compliant, and takes power chairs and four wheel scooters. Send us the make and model, or the width and length, and we will confirm in writing before you sell the booking.

Can our guide ride along?

Yes. A guide seat is included on charter bookings. On overflow bookings your guide normally stays with the coach and meets us at each stop.

Does the vehicle carry your branding?

The vehicle is unmarked and tinted. On charter bookings it presents as your vehicle for the day. Magnetic panel branding can be arranged if you supply artwork.

How do you handle weather?

The east side receives rain most days. We hold indoor and west side substitutions in every itinerary and will reroute on the day at no change to the quoted rate. Vog and volcanic activity are checked each morning and we advise your operations desk if a caldera stop needs to move.

Put an accessible option on your product list.

Send a date and an itinerary and you will have availability, a net rate and an access assessment in writing.

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